Privacy Policy
Ql Building Services
Our Commitment to Privacy
At Ql Building Services, we take a straightforward approach to data protection and privacy, adhering to the 13 Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Privacy Act).
Our Obligations Under the Privacy Act
This privacy policy explains how we comply with our obligations under the Privacy Act. As an Australian-based organisation, Ql Building Services is bound by the APPs, which regulate how personal information is collected, used, disclosed, and stored, as well as how individuals can access and correct their personal information.
In this policy, ‘personal information’ refers to any information or opinion about an individual whose identity is apparent or can reasonably be ascertained from the information, regardless of whether the information is true or recorded in a material form.
Collection of Personal Information
We collect personal information to provide you with our services, communicate with you, and enhance your experience with us. We may also collect information from third parties or publicly available sources, but only where you have given consent or would reasonably expect us to collect it.
What We Collect From You
✅ Contact Forms
- When you fill out a contact form, we collect your details to respond to your inquiry and may follow up with information about our services.
✅ Account Sign-Up
- When you sign up and create a login on our website, we collect your personal information to save your preferences for future visits.
What We Collect From Your Online Activity
Our website uses cookies and other digital identifiers to improve your experience and help us understand how our website is used. We use the following types of cookies:
- Site Performance Cookies – To monitor and enhance website performance.
- Analytics Cookies – To gather insights into website traffic and user behavior.
- Advertising Cookies – To display targeted ads based on your preferences.
Cookie Rights:
You can disable cookies through your browser settings; however, this may impact your browsing experience.
What We Collect From Others
We may also receive personal information from third parties that are permitted to disclose it under their privacy policies.
- Social Media Widgets – Clicking on social media links (e.g., Pinterest, Twitter) will be governed by the terms and privacy policy of that platform.
- Third-Party Comments – Comments posted through third-party systems (e.g., Disqus) may remain public.
- Embedded Content – Content from platforms such as Google Maps or YouTube follows their respective privacy policies.
Use and Disclosure
We use your personal information only for the purpose for which it was collected, or for related purposes you would reasonably expect. We will not disclose your information unless:
✔️ You have given consent.
✔️ It is required or authorised by law.
✔️ It is necessary for public health or safety.
✔️ It is required to prevent or investigate a crime.
Quality of Personal Information
We aim to keep your information accurate and up to date. If you believe any of your information is incorrect, you can contact us at info@qlbuilding.com.au to update or correct it.
Data Security
We take active steps to protect your information from loss, unauthorised access, or misuse. These measures include:
- Password protection for IT systems
- Secure storage and disposal of personal information when no longer needed
Access and Correction
You have the right to access and correct your personal information, subject to certain legal limitations. If you wish to update or access your information, please contact us at info@qlbuilding.com.au.